Privacy Policy

As of March 31, 2026

  1. Overview: Gaynes Labs LLC ("Gaynes Labs," "we," "us," or "our") operates
    www.gaynestesting.com This Privacy Policy explains how we collect, use, disclose, and protect
    information when you visit our website or interact with us in connection with our testing and
    inspection services.

  1. Information We Collect

    Information you provide directly:
    - Name, company name, job title
    - Email address, phone number, mailing address
    - Service inquiries submitted through contact or quote request forms
    - Communications you send us (email, phone, chat)

    Information collected automatically:
    - IP address and general location data
    - Browser type and operating system
    - Pages visited, time spent, referring URLs
    - Cookie and tracking data (via Google Analytics or similar tools)

    Information from business relationships:
    - Billing and invoicing information
    - Sample submission details and test specifications
    - Signed purchase orders

  1. How We Use Your Information
    We use collected information to:
    - Respond to inquiries and provide quotes
    - Perform and deliver testing services
    - Send invoices and process payments
    - Communicate about service updates, results, and reports
    - Improve our website and marketing efforts
    - Comply with legal obligations
    We do not sell your personal information to third parties.

  1. Cookies and Tracking
    Our website uses cookies and similar technologies to analyze traffic and improve user
    experience. You may disable cookies through your browser settings, though some site
    functionality may be affected. We use Google Analytics to collect anonymized usage data. You can opt out via Google's opt-out browser add-on.

  1. Disclosure of Information
    We may share your information with:
    - Service providers who assist in operating our website or business (e.g., accounting
    software, CRM, email platforms), bound by confidentiality obligations
    - Legal and regulatory authorities if required by law or to protect our legal rights
    - Successors in connection with a merger, acquisition, or sale of assets

  1. Data Retention
    We retain information for as long as necessary to fulfill the purposes described in this policy, satisfy legal obligations, or resolve disputes.

  1. Your Rights
    Depending on your state of residence, you may have the right to:
    - Access the personal information we hold about you
    - Request correction or deletion of your information
    - Opt out of certain data uses
    To exercise any of these rights, contact us at sales@gaynestesting.com

  1. Data Security
    We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

  1. Third-Party Links
    Our website may contain links to third-party sites. We are not responsible for the privacy
    practices of those sites.

  1. Changes to This Policy
    We may update this policy periodically. We will post the revised policy with an updated effective date. Continued use of the site after changes constitutes acceptance.

  1. Contact Us
    Gaynes Labs
    9708 Industrial Drive
    Bridgeview, IL 60455