Privacy Policy
As of March 31, 2026
Overview: Gaynes Labs LLC ("Gaynes Labs," "we," "us," or "our") operates
www.gaynestesting.com This Privacy Policy explains how we collect, use, disclose, and protect
information when you visit our website or interact with us in connection with our testing and
inspection services.
Information We Collect
Information you provide directly:
- Name, company name, job title
- Email address, phone number, mailing address
- Service inquiries submitted through contact or quote request forms
- Communications you send us (email, phone, chat)Information collected automatically:
- IP address and general location data
- Browser type and operating system
- Pages visited, time spent, referring URLs
- Cookie and tracking data (via Google Analytics or similar tools)Information from business relationships:
- Billing and invoicing information
- Sample submission details and test specifications
- Signed purchase orders
How We Use Your Information
We use collected information to:
- Respond to inquiries and provide quotes
- Perform and deliver testing services
- Send invoices and process payments
- Communicate about service updates, results, and reports
- Improve our website and marketing efforts
- Comply with legal obligations
We do not sell your personal information to third parties.
Cookies and Tracking
Our website uses cookies and similar technologies to analyze traffic and improve user
experience. You may disable cookies through your browser settings, though some site
functionality may be affected. We use Google Analytics to collect anonymized usage data. You can opt out via Google's opt-out browser add-on.
Disclosure of Information
We may share your information with:
- Service providers who assist in operating our website or business (e.g., accounting
software, CRM, email platforms), bound by confidentiality obligations
- Legal and regulatory authorities if required by law or to protect our legal rights
- Successors in connection with a merger, acquisition, or sale of assets
Data Retention
We retain information for as long as necessary to fulfill the purposes described in this policy, satisfy legal obligations, or resolve disputes.
Your Rights
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Opt out of certain data uses
To exercise any of these rights, contact us at sales@gaynestesting.com
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy
practices of those sites.
Changes to This Policy
We may update this policy periodically. We will post the revised policy with an updated effective date. Continued use of the site after changes constitutes acceptance.
Contact Us
Gaynes Labs
9708 Industrial Drive
Bridgeview, IL 60455